Recovering from a fire may take a long time and many of the things you have to do will be new to you.  If you are not insured, your recovery from a fire loss most likely will be dependent upon your own resources.

It is hoped that this information will assist in reducing your losses and help speed your return to a normal lifestyle.

First, we would like to answer some questions you might have about our fire operations and procedures.

1. Was it really necessary to break the windows and put holes in the roof?
As a fire burns, it moves upward, then outward. Removing windows and cutting holes in the roof, ventilation in firefighting terms, stops that damaging outward movement of smoke and heat and enables us to locate potential victims, and fight the fire more efficiently, resulting in less damage in the long run. This procedure also reduces the risk of serious injury to firefighters.

2. Why did the firefighters put holes in the walls and ceiling?
They had to be absolutely sure there was no "hidden" fire inside the walls, ceilings and partitions.

3. How do our firefighters get alarmed of fire?

They all have been issued radio pagers, that when Kanawha Metro Dispatch set's off a tone it activates the pager creating it to sound's off with a beep or some models vibrate then a voice comes through with the alarm address and type of alarm.

4. How much do our firefighters get paid for fighting a fire or a rescue call?

They get paid nothing , we are a all volunteer fire department.

5. When do you do training?

We train every Monday night at seven PM , when ever there is a weekend fire school , like Kanawha County Fire School or Putnam an County Fire School. We also have specialized classes that we get from RESA III and we invite other Fire Departments too join in. Such Classes are Firemanship 1, or 2

6. My kid is so fascinated by fire trucks, can I bring him by to just look around?

Yes by all means, the Tyler Mt. Vol. Fire Department is owned by the community, and you are welcome to stop by any time and ask a fire fighter to give you a tour. But we do ask if there is an emergency going on to come back at a safer time. This reasoning is for your safety and ours.

Monday night at 7pm is a great time for tours.